Within 24 business hours, you will receive a response from our admin.  If there is any clarification needed to match you with the best available therapist for your needs, we will ask you here.  This may be insurance based, availability, or goals for therapy.  If you are interested in using your insurance benefits with one of the insurance companies we are in network with, we will set you up in Headway to verify your insurance coverage and any potential copayments.

Once we decide on which therapist would be the best fit for you, we will offer you an intake session.  Once you confirm, we will send you an invitation through our HIPAA compliant electronic health records system (Simple Practice) to set up your client portal and complete all necessary intake paperwork.

The intake paperwork will be available to you in your client portal in Simple Practice.  This includes our practice policies and consents, demographic information, baseline assessments, payment information, and some personalized details about you.  This all can be completed online - no printing necessary and your information is protected in our HIPAA compliant platform.  All intake paperwork is required to be completed at least 48 hours in advance of your intake appointment.  Completing this paperwork in advance allows our therapists to be more prepared for your first meeting and makes the intake session much more personable than a typical information gathering intake session.

At your first intake appointment, your therapist will have already had an opportunity to reach through your intake information.  All you have to bring is yourself.  From the first session and on, your therapist will focus on building a rapport with you and meeting your individualized needs.  Now the work and healing begins.