Assistance with Out-of-Network Coverage

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What are out-of-network benefits?

✨ If your insurance plan offers out-of-network benefits, it means they will cover a portion of the cost when you see a therapist who doesn't have a direct contract with your insurance company.

✨ Unlike in-network providers, who bill your insurance company directly, with out-of-network therapists, you typically pay for the session upfront and then submit a claim to your insurance for reimbursement.

✨ Insurance companies often reimburse a percentage of the therapist's fee, usually after you meet an out-of-network deductible. For example, after you meet a $1,000 deductible, your insurance may reimburse 50-80% of the session cost.

✨ Out-of-network benefits give you the flexibility to choose a therapist based on your needs and preferences, not just those in-network.

How can Mentaya help?

Mentaya is perfect if you:

✨ Have out-of-network benefits

✨ Feel overwhelmed by superbills and insurance

✨ Have submitted superbills but failed to get any reimbursement

✨ Simply want to skip the hassle of paperwork!

How does Mentaya work?

✨ Sign up for Mentaya by clicking here.

✨ Clarity Counseling Services will enter your sessions into the platform.

✨ Mentaya submits the claim and handles any insurance follow-up.

✨ You get reimbursed by insurance!

Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies. 

Will Clarity Counseling bill my insurance directly?

No.  With out-of-network therapists, you will be responsible for payment at the time of service.  If you choose to sign up for Mentaya, they will assist you with submitting claims to your insurance company for potential out-of-network reimbursement.

Out-of-Network

Clarity Counseling Services only offers in-network coverage with a handful of insurance companies (see Rates & Insurance for more specific information).  However, we want to provide options for clients with other insurance policies to potentially get reimbursed for services.  We have partnered with Mentaya to help simplify this process for you.